Return Policy

At Sophisticated Strands, your satisfaction is our top priority. Due to the nature of our products, we maintain a strict hygiene policy to protect the health and safety of our customers. We do not offer returns or refunds on any wigs once they have been shipped. 

All Sales Are Final

Custom Color Disclosures

Sophisticated Strands, we pride ourselves on offering high-quality, custom-colored wigs that meet your personal style and expectations. Due to the nature of custom color services,

• All custom colors are hand-processed by professional stylists. While we strive to match inspiration photos as closely as possible, exact color duplication is not guaranteed due to differences in screen displays, lighting, and natural hair undertones.